Devomsa · Legal
Refund & Cancellation Policy
Effective Date: 1 September 2026 · Last Updated: 1 September 2026
Voluntary contributions
Contributions made to support Devomsa are entirely voluntary. A contribution supports the running and development of the app; it is not a payment for any goods or service.
No refunds
Contributions to Devomsa are non-refundable. Once a contribution is made, we do not offer refunds or cancellations, except in the limited cases below.
Limited exceptions
We will review, and where appropriate refund, a contribution only where:
- you were charged more than once for the same contribution, or a clear, demonstrable error occurred in the charge; or
- a refund is required under applicable law.
Payment provider
Contributions are processed securely by our payment provider (Razorpay). Refunds, chargebacks, and payment disputes are also subject to the applicable rules and processes of Razorpay and of your bank or card issuer.
No recurring billing
Contributions are one-time and voluntary. Devomsa does not set up any recurring, subscription, or automatic billing for contributions.
How to raise a request
If you believe you were charged in error, email grievance@devomsa.com with your transaction details (date, amount, and payment reference). We will review and respond within a reasonable time.
Not a temple donation
A contribution supports Devomsa itself. It is not a donation to any temple, is not routed to any temple, and is not a charitable or tax-deductible donation.